Apples-to-Apples Price Match Guarantee
- Scope of Coverage. If, prior to or within thirty (30) days after the installation date, the customer presents a written quote from another licensed HVAC contractor (“Competitor”) for equipment and services that are materially identical to the Company’s offering — including, without limitation, identical make and model of equipment, installation scope, warranty terms, and service commitments — and the Competitor’s quoted price is lower, the Company will:
- match the Competitor’s price, and
- reduce that price by an additional one hundred dollars ($100.00 CAD).
- Conditions and Exclusions. This guarantee will not apply to:
- verbal quotes, incomplete estimates, or promotional materials lacking full specifications;
- quotes for dissimilar equipment, reduced service scope, or lesser warranty coverage (an “apples-to-oranges” comparison);
- quotes reflecting temporary, private, or non-public discounts (including “friends and family” rates or contractor-only specials).
- Verification. The Company reserves the right to verify the authenticity and equivalency of any competing quote. The determination of whether a quote constitutes an “apples-to-apples” comparison shall rest solely with the Company.
General Provisions Applicable to All Guarantees
- Maintenance Requirement. All guarantees are contingent upon the customer performing required maintenance on the equipment in accordance with manufacturer recommendations. Failure to maintain the equipment may void coverage.
- Residential Installations Only. These guarantees apply exclusively to residential installations completed by the Company and are not transferable to commercial properties or subsequent homeowners unless otherwise stated in writing.
- Force Majeure. The Company shall not be held responsible for any delays, failures, or inability to fulfill its obligations under these guarantees arising from causes beyond its reasonable control, including acts of God, natural disasters, strikes, or governmental restrictions.
- Limitation of Liability. Except as expressly provided herein, the Company disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose. Under no circumstances shall the Company be liable for incidental, indirect, or consequential damages, including but not limited to lost profits, inconvenience, or property damage beyond the replacement or service remedies described herein.