No Lemons Guarantee

1. ‍Scope of Coverage. Prestige Home Improvement (“the Company”) warrants that if two (2) or more major functional components of the newly installed HVAC system — defined as the compressor, evaporator coil, condenser coil, heat exchanger, reversing valve, outdoor fan motor, indoor blower motor, and control board (collectively referred to as “Heart Components”) — fail within twenty-four (24) months of the original installation date, the Company will, at its sole discretion, provide a full system replacement of like kind and quality at no cost to the customer.‍
2. Exclusions. This guarantee does not apply in cases of:
   
   1. damage caused by misuse, neglect, vandalism, tampering, or failure to perform                                                                recommended maintenance;
   2. damage caused by acts of nature or events beyond the Company’s reasonable    control, including but not limited to fire, flood, extreme weather, power surges, or accidents;
   3. cosmetic defects, including scratches, dents, or other non-functional imperfections; or
   4. repairs or alterations made by any person or entity other than the Company or a Company-authorized service provider.
3. ‍Limitations. The No Lemons Guarantee provides for one (1) system replacement only and does not reset or extend the original manufacturer’s warranty or the guarantee period for the replacement unit.

General Provisions Applicable to All Guarantees

1. Maintenance Requirement. All guarantees are contingent upon the customer performing required maintenance on the equipment in accordance with manufacturer recommendations. Failure to maintain the equipment may void coverage.
2. Residential Installations Only. These guarantees apply exclusively to residential installations completed by the Company and are not transferable to commercial properties or subsequent homeowners unless otherwise stated in writing.
3. Force Majeure. The Company shall not be held responsible for any delays, failures, or inability to fulfill its obligations under these guarantees arising from causes beyond its reasonable control, including acts of God, natural disasters, strikes, or governmental restrictions.
4. Limitation of Liability. Except as expressly provided herein, the Company disclaims all other warranties, express or implied, including merchantability and fitness for a particular purpose. Under no circumstances shall the Company be liable for incidental, indirect, or consequential damages, including but not limited to lost profits, inconvenience, or property damage beyond the replacement or service remedies described herein.